PERSONAL THANK YOU NOTE GOOD BUSINESS ADVICE – The local Score chapter advises small business owners to send a personal
thank you note to customers. In this age of e-centric communication a handwritten thank you note makes a big impression. One approach
is to set aside 15 minutes a day to write notes telling customers you appreciate them and enjoy working with them.
CONSUMER CONFIDENCE HITS POST RECESSION HIGH -- The University of Florida's Bureau of Economic and Business Research
monthly survey found that consumer confidence jumped two points in November. Floridians haven't been this confident about economic
conditions in nearly eight years. The rise in consumer confidence is attributed to a falling unemployment rate, lower gas prices,
rising stock market and rising home prices.
EXPERIENCE PAYS -- CareerSource Flagler Volusia has a new training program to assist local businesses and workers in
developing the skills needed for both to succeed. The program provides businesses the opportunity to develop the workers needed for
today’s jobs through practical hands-on, work-related training at the nearest career center. For information contact CareerSource at
INTELLECTUAL PROPERTY WEBINAR SERIES -- The Minority Business Development Agency (MBDA) and the U.S. Patent and Trademark
Office (USPTO) will co-host a free webinar series to help business owners understand the intellectual property process. The three-part
series begins December 9. It will provide participants insightful tips for success on getting a patent or registering a trademark or
copyright. To register go to: tinyurl.com/qxnlatp.
VOLUSIA EXPORTING GROWS 22 PERCENT IN 2012 -- Enterprise Florida has released a summary of Florida's 2013 exports by metropolitan
statistical area (MSA). Florida exports are an economic driver that earned the ranking of seventh largest export state in the
country in 2013. The Deltona-Daytona Beach-Ormond Beach MSA had the second highest growth rate from 2012-13 at 22.2 percent, and ranks
10th out of 22 MSAs in the state.
OLYMPIC GAMES IN BRAZIL PRESENT OPPORTUNITIES FOR U.S. EXPORTERS -- Rio de Janeiro will host the 2016 summer Olympics. U.S.
companies interested in providing goods and services for these events will encounter a competitive environment. For information on the
Rio Olympics and opportunities go to: export.gov/brazil/games/index.asp. The website highlights some of
the major players involved in Rio de Janeiro’s preparation for the games, with emphasis on the role of the 2016 Olympic Committee. The
site also provides information on the many projects that are taking place within Rio de Janeiro and Brazil. The U.S. Commercial Service
believes the committee's procurement announcements will provide a unique opportunity for U.S. small and medium-sized businesses to
provide goods and services to Brazil. For information e-mail Leigh Shapleigh at Volusia County Economic Development at firstname.lastname@example.org.
WEBINAR SERIES FOCUSES ON EXPORT OPPORTUNITIES IN CENTRAL AMERICA -- A six-part webinar series will provide valuable
insights to new and experienced exporters about the export opportunities for U.S. companies in Central America. The series will cover
best prospects, financial and legal considerations, logistics, e-commerce, free trade agreements, tax incentives, and marketing
strategies in six Central America countries. The webinars also will provide insight on the cultural differences, economic conditions
and technological capabilities of potential partners. The webinars also are a venue to prepare participating U.S. companies for a more
successful experience during the trade mission to Central America in June 2015. For information go to: tinyurl.com/kza5gwy.
VIDEOS OF VOLUSIA MANUFACTURERS -- The county’s Volusia Magazine public information television program features profiles of
some of our manufacturers on a segment called the Business Beat. Many of the videos can be viewed on the Volusia County Economic
Development website. They paint an interesting picture of our more than 400 manufacturers. View these business segments.