PERSONAL THANK YOU NOTE GOOD BUSINESS ADVICE – The local Score chapter advises small business owners to send a personal thank you note to customers. In this age of e-centric communication a handwritten thank you note makes a big impression. One approach is to set aside 15 minutes a day to write notes telling customers you appreciate them and enjoy working with them.

CONSUMER CONFIDENCE HITS POST RECESSION HIGH -- The University of Florida's Bureau of Economic and Business Research monthly survey found that consumer confidence jumped two points in November. Floridians haven't been this confident about economic conditions in nearly eight years. The rise in consumer confidence is attributed to a falling unemployment rate, lower gas prices, rising stock market and rising home prices.

EXPERIENCE PAYS -- CareerSource Flagler Volusia has a new training program to assist local businesses and workers in developing the skills needed for both to succeed. The program provides businesses the opportunity to develop the workers needed for today’s jobs through practical hands-on, work-related training at the nearest career center. For information contact CareerSource at 386-323-7079.

INTELLECTUAL PROPERTY WEBINAR SERIES -- The Minority Business Development Agency (MBDA) and the U.S. Patent and Trademark Office (USPTO) will co-host a free webinar series to help business owners understand the intellectual property process. The three-part series begins December 9. It will provide participants insightful tips for success on getting a patent or registering a trademark or copyright. To register go to:

VOLUSIA EXPORTING GROWS 22 PERCENT IN 2012 -- Enterprise Florida has released a summary of Florida's 2013 exports by metropolitan statistical area (MSA). Florida exports are an economic driver that earned the ranking of seventh largest export state in the country in 2013. The Deltona-Daytona Beach-Ormond Beach MSA had the second highest growth rate from 2012-13 at 22.2 percent, and ranks 10th out of 22 MSAs in the state.

OLYMPIC GAMES IN BRAZIL PRESENT OPPORTUNITIES FOR U.S. EXPORTERS -- Rio de Janeiro will host the 2016 summer Olympics. U.S. companies interested in providing goods and services for these events will encounter a competitive environment. For information on the Rio Olympics and opportunities go to: The website highlights some of the major players involved in Rio de Janeiro’s preparation for the games, with emphasis on the role of the 2016 Olympic Committee. The site also provides information on the many projects that are taking place within Rio de Janeiro and Brazil. The U.S. Commercial Service believes the committee's procurement announcements will provide a unique opportunity for U.S. small and medium-sized businesses to provide goods and services to Brazil. For information e-mail Leigh Shapleigh at Volusia County Economic Development at

WEBINAR SERIES FOCUSES ON EXPORT OPPORTUNITIES IN CENTRAL AMERICA -- A six-part webinar series will provide valuable insights to new and experienced exporters about the export opportunities for U.S. companies in Central America. The series will cover best prospects, financial and legal considerations, logistics, e-commerce, free trade agreements, tax incentives, and marketing strategies in six Central America countries. The webinars also will provide insight on the cultural differences, economic conditions and technological capabilities of potential partners. The webinars also are a venue to prepare participating U.S. companies for a more successful experience during the trade mission to Central America in June 2015. For information go to:

VIDEOS OF VOLUSIA MANUFACTURERS -- The county’s Volusia Magazine public information television program features profiles of some of our manufacturers on a segment called the Business Beat. Many of the videos can be viewed on the Volusia County Economic Development website. They paint an interesting picture of our more than 400 manufacturers. View these business segments.

Surprising Volusia County

  Area profile
Volusia County is known worldwide for the irresistible surf and sand of Daytona Beach and for the equally popular events surrounding Bikeweek and the Daytona 500. Read more >>>

  Business overview
Florida Trend’s list of the 350 biggest companies in Florida includes five Volusia County firms: NASCAR, Brown & Brown, International Speedway Corp., Consolidated Tomoka Land Co.; and Halifax Media Group.  Read more >>>

With I-95 (which runs  through more states than any other interstate highway) as an anchor, Volusia County links the Atlantic states from Maine, all the way to Miami. Read more >>>

Post-secondary education: Embry-Riddle Aeronautical University, Stetson University, Bethune-Cookman University, Daytona State College and the UCF Daytona Beach have a national reputation for excellence.  Read more >>>